000 00425nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a0066620791
041 _aENGLISH
082 _a658.84 (MBA)
082 _bHAN
100 _aHANS PETER BRONDMO
245 0 _aTHE ENGAGED CUSTOMER
260 _bHARPER COLLINS PUB
260 _c2000
300 _a257
650 _aMANAGEMENT
650 _bGENERAL
942 _cBK
999 _c9829
_d9829