| 000 | 00461nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a0787903469 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.409 (MBA) | ||
| 082 | _bJAM | ||
| 100 | _aJAMES G SHAW | ||
| 245 | 0 | _aCUSTOMER INSPIRED QUALITY LOOKING BACKWARD THROUGH THE TELESCOPE | |
| 260 | _bNIL | ||
| 260 | _c1996 | ||
| 300 | _a126 | ||
| 650 | _aMANAGEMENT | ||
| 650 | _bEXECUTIVE MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c8355 _d8355 |
||