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| 008 | 221105s9999 xx 000 0 und d | ||
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| 082 | _a658.812 (MBA) | ||
| 082 | _bRIC | ||
| 100 | _aRICHARD L OLIVER | ||
| 245 | 0 | _aSATISFACTION A BEHAVIORAL PERSPECTIVE ON THE CONSUMER | |
| 260 | _bMCGRAW HILL BOOK COMPANY | ||
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| 300 | _a432 | ||
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