000 00438nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a8120309030
041 _aEnglish
082 _a658.562 (MBA)
082 _bJOH
100 _aJOHN BANK
245 0 _aTHE ESSENCE OF TOTAL QUALITY MANAGEMENT
260 _bPRENTICE-HALL
260 _c2000
300 _a203
650 _aMANAGEMENT
650 _bQUALITY CONTROL
942 _cBK
999 _c7904
_d7904