000 | 00450nam a2200193Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a8178084406 | ||
041 | _aENGLISH | ||
082 | _a658.812 (MBA) | ||
082 | _bKEN | ||
100 | _aKEN BURNETT | ||
245 | 0 | _aTHE HANDBOOK OF KEY CUSTOMER RELATIONSHIP MANAGEMENT | |
260 | _bADDISON - WESLEY | ||
260 | _c2001 | ||
300 | _a401 | ||
650 | _aMANAGEMENT | ||
650 | _bMARKETING | ||
942 | _cBK | ||
999 |
_c6994 _d6994 |