000 00447nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a0070145326
041 _aENGLISH
082 _a658.5`62 (MBA)
082 _bPHI
100 _aPHILIP B CROSBY
245 0 _aQUALITY IS STILL FREE
260 _bMCGRAW HILL BOOK COMPANY
260 _c1996
300 _a264
650 _aMANAGEMENT
650 _bTOTAL QUALITY MANAGEMENT
942 _cBK
999 _c6840
_d6840