000 | 00456nam a2200193Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a8120318099 | ||
041 | _aENGLISH | ||
082 | _a658.812 (MBA) | ||
082 | _bJOH | ||
100 | _aJOHN W GOSNEY; THOMAS P BOEHM | ||
245 | 0 | _aCUSTOMER RELATIONSHIP MANAGEMENT ESSENTIALS | |
260 | _bPRENTICE-HALL | ||
260 | _c2001 | ||
300 | _a234 | ||
650 | _aMANAGEMENT | ||
650 | _bMARKETING | ||
942 | _cBK | ||
999 |
_c6764 _d6764 |