000 00507nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788131732274
041 _aENGLISH
082 _a658.4013 BES
082 _bDAL
100 _aDALE H BESTERFIELD.; CAROL BESTERFIELD-MICHNA.; GLEN H BESTERFIELD.; MARY BESTERFIELD-SACRE
245 0 _aTOTAL QUALITY MANAGEMENT
250 _a3
260 _bPEARSON.
260 _c2011
300 _a558 p.
650 _aTOTAL QUALITY MANAGEMENT
942 _cBK
999 _c38180
_d38180