000 00454nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788172249535
041 _aENGLISH
082 _a658.4013 MOH
082 _bMOH
100 _aMOHANTY RP.; LAKHE RR.
245 0 _aTQM IN THE SERVICE SECTOR
250 _a-
260 _bJAICO PUBLISHING HOUSE.
260 _c2007
300 _a598 p.
650 _aTOTAL QUALITY MANAGEMENT
942 _cBK
999 _c37759
_d37759