| 000 | 00478nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a9781856175227 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.812 BUT (MBA) | ||
| 082 | _bFRA | ||
| 100 | _aFRANCIS BUTTLE. | ||
| 245 | 0 | _aCUSTOMER RELATIONSHIP MANAGEMENT : CONCEPT AND TECHNOLOGIES | |
| 250 | _a- | ||
| 260 | _bROUTLEDGE. | ||
| 260 | _c2013 | ||
| 300 | _a500 p. | ||
| 650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c35698 _d35698 |
||