000 00493nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9780749448943
041 _aENGLISH
082 _a658.812 ZAN (MBA)
082 _bDEN
100 _aDENIEL ZANETTI
245 0 _aAMAZE YOUR CUSTOMERS : CREATIVE TIPS ON WINNING AND KEEPING YOUR CUSTOMERS
250 _a-
260 _bKOGAN PAGE.
260 _c2007
300 _a144 p.
650 _aCUSTOMER RELATIONS MANAGEMENT
942 _cBK
999 _c34903
_d34903