000 | 00425nam a2200193Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a9789350621790 | ||
041 | _aENGLISH | ||
082 | _a658.812 GIR (MBA) | ||
082 | _bSEE | ||
100 | _aSEEMA GIRDHAR | ||
245 | 0 | _aUNDERSTANDING CRM | |
250 | _a- | ||
260 | _bEXCEL BOOKS. | ||
260 | _c2013 | ||
300 | _a350 p. | ||
650 | _aCUSTOMER RETENTION | ||
942 | _cBK | ||
999 |
_c32928 _d32928 |