000 00443nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788177223712
041 _aENGLISH
082 _a658.87 MIS (MBA)
082 _bANI
100 _aANIL MISHRA; RUCHI GUPTA
245 0 _aCUSTOMER SERVICE IN RETAILING
250 _a-
260 _bBIZTANTRA
260 _c2009
300 _a328 p.
650 _aRETAIL MANAGEMENT
942 _cBK
999 _c30705
_d30705