| 000 | 00502nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a9788120342705 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.812 EVE | ||
| 082 | _bREN | ||
| 100 | _aRENEE EVENSON | ||
| 245 | 0 | _aAWARD WINNING CUSTOMER SERVICE : 101 WAYS TO GUARANTEE GREAT PERFORMANCE | |
| 250 | _a- | ||
| 260 | _bPHI LEARNING PRIVATE LIMITED. | ||
| 260 | _c2011 | ||
| 300 | _a232 p. | ||
| 650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c30658 _d30658 |
||