000 00558nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788126528059
041 _aENGLISH
082 _a658.812 ZIK (MBA)
082 _bWIL
100 _aWILLIAM G ZIKMUND.; RAYMOND MCLEOD.; FAYE W GILBERT
245 0 _aCUSTOMER RELATIONSHIP MANAGEMENT : INTEGRATING MARKETING STRATEGY AND INFORMATION TECHNOLOGY
250 _a-
260 _bWILEY INDIA PVT. LTD.
260 _c2010
300 _a179 p.
650 _aCUSTOMER RELATIONS MANAGEMENT
942 _cBK
999 _c30622
_d30622