000 | 00558nam a2200193Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a9788126528059 | ||
041 | _aENGLISH | ||
082 | _a658.812 ZIK (MBA) | ||
082 | _bWIL | ||
100 | _aWILLIAM G ZIKMUND.; RAYMOND MCLEOD.; FAYE W GILBERT | ||
245 | 0 | _aCUSTOMER RELATIONSHIP MANAGEMENT : INTEGRATING MARKETING STRATEGY AND INFORMATION TECHNOLOGY | |
250 | _a- | ||
260 | _bWILEY INDIA PVT. LTD. | ||
260 | _c2010 | ||
300 | _a179 p. | ||
650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
942 | _cBK | ||
999 |
_c30622 _d30622 |