000 00517nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788179922803
041 _aENGLISH
082 _a658.812 CHE (MBA)
082 _bDAV
100 _aDAVID A PO-CHEDLEY
245 0 _aCLIENT RELATIONSHIP MANAGEMENT : HOW TO TURN CLIENT RELATIONSHIPS INTO A COMPETITIVE ADVANTAGE
250 _a-
260 _bJAICO BOOKS
260 _c2006
300 _a183 p.
650 _aCUSTOMER RELATIONS MANAGEMENT
942 _cBK
999 _c30450
_d30450