000 00446nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788120342705
041 _aENGLISH
082 _a658.812 EVE (MBA)
082 _bREN
100 _aRENEE EVENSON
245 0 _aAWARD WINNING CUSTOMER SERVICE
250 _a-
260 _bPHI LEARNING PRIVATE LIMITED.
260 _c2011
300 _a232 p.
650 _aMARKETING
942 _cBK
999 _c29426
_d29426