000 00442nam a2200181Ia 4500
008 221105s9999 xx 000 0 und d
020 _a8131701689
041 _aENGLISH
082 _a658.4092 TOW
082 _bPAT
100 _aPAT TOWNSEND.; JOAN GEBHARDT.
245 0 _aLEADERSHIP IN ACTION COMPLETE QUALITY PROCESS
260 _bPEARSON EDUCATION.
260 _c2006
300 _a152 P.
650 _aMANAGEMENT
942 _cBK
999 _c28183
_d28183