000 00479nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788174464565
041 _aENGLISH
082 _a658.812 CHA (MBA)
082 _bMUK
100 _aMUKESH CHATURVEDI.; ABHINAV CHATURVEDI
245 0 _aCUSTOMER RELATIONSHIP MANAGEMENT : AN INDIAN PERSPECTIVE
250 _a-
260 _bEXCEL BOOKS
260 _c2008
300 _a208 p.
650 _aMARKETING
942 _cBK
999 _c26586
_d26586