| 000 | 00560nam a2200193Ia 4500 | ||
|---|---|---|---|
| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a9780070435049 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.812 SHE (MBA) | ||
| 082 | _bJAG | ||
| 100 | _aJAGDISH N SHETH.; ATUL PARVATIYAR.; SHAINESH G. | ||
| 245 | 0 | _aCUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS | |
| 250 | _a- | ||
| 260 | _bTATA MCGRAW HILL EDUCATION PRIVATE LIMITED. | ||
| 260 | _c2010 | ||
| 300 | _a544 p. | ||
| 650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c26575 _d26575 |
||