000 00505nam a2200193Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788120339966
041 _aENGLISH
082 _a658.562 SUM (MBA)
082 _bDON
100 _aDONNA CS SUMMERS.
245 0 _aQUALITY MANAGEMENT : CREATING AND SUSTAINING ORGANIZATIONAL EFFECTIVENESS
250 _a2
260 _bPHI LEARNING PRIVATE LIMITED.
260 _c2009
300 _aVIII, 574 p.
650 _aQUALITY CONTROL
942 _cBK
999 _c26473
_d26473