000 00557nam a2200205Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9780470026687
041 _aENGLISH
082 _a658.8 YOU (MBA)
082 _bLAU
100 _aLAURIE YOUNG
245 0 _aFROM PRODUCTS TO SERVICES : INSIGHT AND EXPERIENCE FROM COMPANIES WHICH HAVE EMBRACED THE SERVICE ECONOMY
245 0 _cLAURIE YOUNG
250 _a-
260 _bJOHN WILEY
260 _c2008
300 _ax, 353 p.
650 _aPRODUCTION AND OPERATION MANAGEMENT
942 _cBK
999 _c25116
_d25116