| 000 | 00609nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a9780070140752 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.409 AZE (MBA) | ||
| 082 | _bABA | ||
| 100 | _aABAETE DE AZEVEDO; RICARDO POMERANZ | ||
| 245 | 0 | _aCUSTOMER OBSESSION : HOW TO ACQUIRE, RETAIN, AND GROW CUSTOMERS IN THE NEW AGE OF RELATIONSHIP MARKETING | |
| 245 | 0 | _cABAETE DE AZEVEDO AND RICARDO POMERANZ | |
| 250 | _a- | ||
| 260 | _bTATA MCGRAW HILL | ||
| 260 | _c2009 | ||
| 300 | _avii, 226 p. | ||
| 650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c24500 _d24500 |
||