000 00525nam a2200205Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9788131719800
041 _aENGLISH
082 _a658.151 KUM(MBA)
082 _bKUM
100 _aKUMAR V
245 0 _aMANAGING CUSTOMERS FOR PROFIT : STRATEGIES TO INCREASE PROFITS AND BUILD LOYALTY
245 0 _cV KUMAR
250 _a-
260 _bPEARSON EDUCATION
260 _c2008
300 _axx, 295 p.
650 _aCUSTOMER RELATIONS MANAGEMENT
942 _cBK
999 _c23265
_d23265