000 | 00525nam a2200205Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a9788131719800 | ||
041 | _aENGLISH | ||
082 | _a658.151 KUM(MBA) | ||
082 | _bKUM | ||
100 | _aKUMAR V | ||
245 | 0 | _aMANAGING CUSTOMERS FOR PROFIT : STRATEGIES TO INCREASE PROFITS AND BUILD LOYALTY | |
245 | 0 | _cV KUMAR | |
250 | _a- | ||
260 | _bPEARSON EDUCATION | ||
260 | _c2008 | ||
300 | _axx, 295 p. | ||
650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
942 | _cBK | ||
999 |
_c23265 _d23265 |