000 00511nam a2200205Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9781591397839
041 _aENGLISH
082 _a658.1554 REI (MBA)
082 _bFRE
100 _aFRED REICHHELD
245 0 _aTHE ULTIMATE QUESTION : DRIVING GOOD PROFITS AND TRUE GROWTH
245 0 _cFRED REICHHELD
250 _a-
260 _bHARVARD BUSINESS SCHOOL PRESS
260 _c2006
300 _axi, 210 p.
650 _aGENERAL
942 _cBK
999 _c22915
_d22915