| 000 | 00540nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a9780070590571 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.812 GRE (MBA) | ||
| 082 | _bPAU | ||
| 100 | _aPAUL GREENBERG | ||
| 245 | 0 | _aCRM AT THE SPEED OF LIGHT : ESSENTIAL CUSTOMER STRATEGIES FOR THE 21ST CENTURY | |
| 245 | 0 | _cPAUL GREENBERG | |
| 250 | _a3 | ||
| 260 | _bTATA MCGRAW HILL | ||
| 260 | _c2008 | ||
| 300 | _axviii, 670 p. | ||
| 650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
| 942 | _cBK | ||
| 999 |
_c22742 _d22742 |
||