000 00537nam a2200205Ia 4500
008 221105s9999 xx 000 0 und d
020 _a9781401397746
041 _aENGLISH
082 _a658.8122 MIT (MBA)
082 _bJAC
100 _aJACK MITCHELL
245 0 _aHUG YOUR CUSTOMERS : THE PROVEN WAY TO PERSONALIZE SALES AND ACHIEVE ASTOUNDING RESULTS
245 0 _cJACK MITCHELL
250 _a-
260 _bHYPERION
260 _c2003
300 _axv, 283 p.
650 _aCUSTOMER RELATIONS MANAGEMENT
942 _cBK
999 _c22484
_d22484