000 | 00557nam a2200205Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a1591841097 | ||
041 | _aENGLISH | ||
082 | _a658.834322 DEN (MBA) | ||
082 | _bCHR | ||
100 | _aCHRIS DENOVE; JAMES D POWER | ||
245 | 0 | _aSATISFACTION : HOW EVERY GREAT COMPANY LISTENS TO THE VOICE OF THE CUSTOMER | |
245 | 0 | _cCHRIS DENOVE AND JAMES D POWER | |
250 | _a- | ||
260 | _bPORTFOLIO | ||
260 | _c2006 | ||
300 | _axxi, 266 p. | ||
650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
942 | _cBK | ||
999 |
_c22290 _d22290 |