000 | 00483nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a068486312X | ||
041 | _aENGLISH | ||
082 | _a658(MBA) | ||
082 | _bROB | ||
100 | _aROBERT RODIN; CURTIS HARTMAN | ||
245 | 0 | _aFREE, PERFECT, AND NOW : CONNECTING TO THE THREE INSATIABLE CUSTOMER DEMANDS | |
260 | _bSIMON AND SCHUSTER | ||
260 | _c2000 | ||
300 | _a254 | ||
650 | _aCUSTOMER RELATIONS MANAGEMENT | ||
942 | _cBK | ||
999 |
_c19645 _d19645 |