000 00483nam a2200181Ia 4500
008 221105s9999 xx 000 0 und d
020 _a068486312X
041 _aENGLISH
082 _a658(MBA)
082 _bROB
100 _aROBERT RODIN; CURTIS HARTMAN
245 0 _aFREE, PERFECT, AND NOW : CONNECTING TO THE THREE INSATIABLE CUSTOMER DEMANDS
260 _bSIMON AND SCHUSTER
260 _c2000
300 _a254
650 _aCUSTOMER RELATIONS MANAGEMENT
942 _cBK
999 _c19645
_d19645