000 | 00541nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a812032935X | ||
041 | _aENGLISH | ||
082 | _a338.4068 (MBA) | ||
082 | _bWIL | ||
100 | _aWILLIAM J GLYNN; JAMES G BARNES | ||
245 | 0 | _aUNDERSTANDING SERVICES MANAGEMENT : INTEGRATING MARKETING, ORGANISATIONAL BEHAVIOUR, OPERATIONS AND HUMAN RESOURCE MANAGEMENT | |
260 | _bPRENTICE-HALL OF INDIA PRIVATE LIMITED | ||
260 | _c2006 | ||
300 | _a485 | ||
650 | _aECONOMICS | ||
942 | _cBK | ||
999 |
_c19041 _d19041 |