000 00452nam a2200181Ia 4500
008 221105s9999 xx 000 0 und d
020 _a8177581368
041 _aENGLISH
082 _a658.834 MBA
082 _bGLE
100 _aGLEN URBAN
245 0 _aDON'T JUST RELATE ADVOCATE : A BLUEPRINT FOR PROFIT IN THE ERA OF CUSTOMER POWER
260 _bPEARSON EDUCATION
260 _c2006
300 _a234
650 _aMANAGEMENT
942 _cBK
999 _c18935
_d18935