| 000 | 00425nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a8177581341 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.812 | ||
| 082 | _bJUD | ||
| 100 | _aJUDITH W KINCAID | ||
| 245 | 0 | _aCOSTOMER RELATIONSHIP MANAGEMENT : GETTING IT RIGHT! | |
| 260 | _bPEARSON EDUCATION | ||
| 260 | _c2006 | ||
| 300 | _a480 | ||
| 650 | _aMARKETING | ||
| 942 | _cBK | ||
| 999 |
_c18107 _d18107 |
||