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| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a0070598258 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.812 [MBA] | ||
| 082 | _bRIC | ||
| 100 | _aRICHARD W BUCHANAN | ||
| 245 | 0 | _aWHEN CUSTOMERS THINK WE DON'T CARE | |
| 260 | _bTATA MCGRAW-HILL PUBLISHING COMPANY LIMITED | ||
| 260 | _c2004 | ||
| 300 | _a288 | ||
| 650 | _aMANAGEMENT | ||
| 650 | _bMARKETING | ||
| 942 | _cBK | ||
| 999 |
_c14244 _d14244 |
||