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|---|---|---|---|
| 008 | 221105s9999 xx 000 0 und d | ||
| 020 | _a0070586772 | ||
| 041 | _aENGLISH | ||
| 082 | _a658.812 [MBA] | ||
| 082 | _bJOH | ||
| 100 | _aJOHN G FREELAND | ||
| 245 | 0 | _aTHE ULTIMATE CRM HANDBOOK | |
| 260 | _bTATA MCGRAW-HILL PUBLISHING COMPANY LIMITED | ||
| 260 | _c2002 | ||
| 300 | _a353 | ||
| 650 | _aMANAGEMENT | ||
| 650 | _bMARKETING | ||
| 942 | _cBK | ||
| 999 |
_c13052 _d13052 |
||