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| 008 | 221105s9999 xx 000 0 und d | ||
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| 041 | _aEnglish | ||
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| 100 | _aPAUL GREENBERG | ||
| 245 | 0 | _aCRM CUSTOMER RELATIONSHIP MANAGEMENT AT THE SPEED OF LIGHT | |
| 250 | _a2 | ||
| 260 | _bTATA MCGRAW-HILL PUBLISHING COMPANY LIMITED | ||
| 260 | _c2002 | ||
| 300 | _a480 | ||
| 650 | _aMANAGEMENT | ||
| 650 | _bMARKETING | ||
| 942 | _cBK | ||
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_c12839 _d12839 |
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