000 | 00450nam a2200193Ia 4500 | ||
---|---|---|---|
008 | 221105s9999 xx 000 0 und d | ||
020 | _a8179920003 | ||
041 | _aENGLISH | ||
082 | _a658.812 (MBA) | ||
082 | _bJAC | ||
100 | _aJACQUELINE DUNCKEL; BRIAN TAYLOR | ||
245 | 0 | _aKEEPING CUSTOMERS HAPPY | |
260 | _bJAICO PUBLISHING HOUSE | ||
260 | _c2003 | ||
300 | _a179 | ||
650 | _aMANAGEMENT | ||
650 | _bMARKETING | ||
942 | _cBK | ||
999 |
_c12374 _d12374 |