FRED WIERSEMA <br/><br/>
CUSTOMER SERVICE 

 -  HARPER COLLINS PUB  1998 
 - 234 
<br/><br/><label>ISBN: </label>0887307728 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT GENERAL 
<br/><br/><label>Dewey Class. No.: </label>658.812  (MBA)  / FRE