TY  - BOOK
AU  - SUZETTE HADEN ELGIN
TI  - BUSINESS SPEAK : USING THE GENTLE ART OF VERBAL PERSUASION TO GET WHAT YOU WANT AT WORK
SN  - 0070200009
U1  - 650.13  (MBA) 
PB  - MCGRAW HILL BOOK COMPANY
KW  - MANAGEMENT
KW  - GENERAL
ER  -