JACQUELINE CHAPMAN <br/><br/>
SUCCESSFUL HELP DESK MANAGEMENT 

 -  HODDER AND STOUGHTON  2000 
 - 96 
<br/><br/><label>ISBN: </label>0340781742 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT MARKETING 
<br/><br/><label>Dewey Class. No.: </label>658.812  (MBA)  / JAC