JAMES G SHAW <br/><br/>
CUSTOMER INSPIRED QUALITY LOOKING BACKWARD THROUGH THE TELESCOPE 

 -  NIL  1996 
 - 126 
<br/><br/><label>ISBN: </label>0787903469 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT EXECUTIVE MANAGEMENT 
<br/><br/><label>Dewey Class. No.: </label>658.409 (MBA)  / JAM