JOHN BANK <br/><br/>
THE ESSENCE OF TOTAL QUALITY MANAGEMENT 

 -  PRENTICE-HALL  2000 
 - 203 
<br/><br/><label>ISBN: </label>8120309030 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT QUALITY CONTROL 
<br/><br/><label>Dewey Class. No.: </label>658.562 (MBA)  / JOH