JAMES HARRINGTON H <br/><br/>
THE COMPLETE BENCHMARKING IMPLEMENTATION GUIDE 

 -  MCGRAW HILL BOOK COMPANY  2000 
 - 438 
<br/><br/><label>ISBN: </label>0072267723 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT QUALITY CONTROL 
<br/><br/><label>Dewey Class. No.: </label>658.562 HAR (MBA)  / JAM