SIMON KNOX.; STAN MAKLAN.; ADRIAN PAYNE.; JOE PEPPARD.; LYNETTE RYALS <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT : PERSPECTIVE FROM THE MARKETPLACE 

 - 
 -  BUTTERWORTH-HEINEMANN.  2009 
 - 302 p. 
<br/><br/><label>ISBN: </label>9788131214350 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812 KNO  / SIM