BANSAL SK; PANKAJ SHARMA <br/><br/>
ENCYCLOPEDIA OF COMPUTER SCIENCE AND INFORMATION TECHNOLOGY : VOLUME 5 - CALL CENTRE  5 

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 -  APH PUBLISHING CORPORATION  2013 
 - 279 p. 
<br/><br/><label>ISBN: </label>9788131307861 
<br/><br/><label>Subjects--Topical Terms: </label><br/>COMPUTER SCIENCE
<br/><br/><label>Dewey Class. No.: </label>004 BAN  / BAN