VIVEK KALE <br/><br/>
A GUIDE TO IMPLEMENTING ORACLE SIEBEL CRM 8.X 

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 -  TATA MCGRAW HILL EDUCATION PRIVATE LIMITED.  2009 
 - 547 p. 
<br/><br/><label>ISBN: </label>9780070144583 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812 KAL (MBA)  / VIV