JOSEPH A MICHELLI <br/><br/>
THE STARBUCKS EXPERIENCE : 5 PRINCIPLES FOR TURNING ORDINARY INTO EXTRAORDINARY 

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 -  TATA MCGRAW HILL  2007 
 - 208 p. 
<br/><br/><label>ISBN: </label>9780739487334 
<br/><br/><label>Subjects--Topical Terms: </label><br/>GENERAL
<br/><br/><label>Dewey Class. No.: </label>MIC (MBA)  / JOS