RICHARD METTERS; KATHRYN KING-METTERS; MADELEINE PULLMAN; STEVE WALTON <br/><br/>
SERVICE OPERATIONS MANAGEMENT 

 - 
 -  CENGAGE LEARNING.  2010 
 - 370 p. 
<br/><br/><label>ISBN: </label>9788131501603 
<br/><br/><label>Subjects--Topical Terms: </label><br/>OPERATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.5 MET (MBA)  / RIC