DHRUV NATH. <br/><br/>
THE NUTS AND BOLTS OF CRM 

 -  TATA MC GRAW-HILL PUBLISHING COMPANY LIMITED  2010 
 - 208 p. 
<br/><br/><label>ISBN: </label>9780070499645 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812 NAT(MBA)  / DHR