MUKESH CHATURVEDI.; ABHINAV CHATURVEDI <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT : AN INDIAN PERSPECTIVE 

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 -  EXCEL BOOKS  2008 
 - 208 p. 
<br/><br/><label>ISBN: </label>9788174464565 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.812 CHA (MBA)  / MUK