FRANCIS BUTTLE <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT : CONCEPT AND TECHNOLOGIES 

 - 2 
 -  ELSEVIER  2009 
 - xix, 500 p. 
<br/><br/><label>ISBN: </label>9788131219850 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812 BUT (MBA)  / FRA